VINTUITION IS REDEFINING TRAINING FOR THE CELLAR DOOR INDUSTRY. WE SPECIALISE IN PRACTICAL, INNOVATIVE AND EFFECTIVE PROGRAMS THAT OPTIMISE YOUR WINE TOURISM BUSINESS.
WE OFFER TWO FORMATS:
half day REGIONAL WORKSHOPS FOR STAFF AND/OR MANAGERS
The regional workshop program addresses the key areas of staff responsibility, going beyond basic wine or hospitality training to teach participants everything they need to know to perform at an industry benchmark level. In addition to wine knowledge and insights into tourism best practice, the workshop demonstrates in a practical, logical and informed way exactly how to deliver exceptional, memorable tasting experiences that result in high sales and increased brand loyalty. Find out more or see upcoming dates in your region
TAILORED TRAINING FOR THE WHOLE TEAM
Tailored training builds team cohesiveness, professionalism and accountability, providing a framework to ensure real change and ongoing results. Using our core performance principles as a base, we work with management to understand the key strengths and challenges of the cellar door in the context of the strategic outlook, developing a training program to suit. After the program has been delivered, we'll assist in redefining best practice and developing a framework to achieve new goals. Our solutions are practical, implementable and enduring because we understand what it takes to create exceptional experiences for every guest. Find out more
WHY DO WE DO WHAT WE DO?
IN WINE TOURISM, STAFF ARE THE PRODUCT
Is your cellar door seeking to increase the average spend, encourage return visitation, sell loyalty, inspire word of mouth & motivate social sharing? We believe that investing in staff training is the key to maximising the potential value of any customer. Confident, knowledgeable & passionate people deliver great experiences, creating high-value brand ambassadors.
This in turn creates a ripple effect: brand ambassadors authenticate, humanise & fortify your brand, elevating your venue above the competition. They share your wines, your stories; your unique offering -and they do it for free! Vintuition was created because we know that every experience counts, every interaction is an opportunity and every customer defines the future of your business.
WHO IS BEHIND VINTUITION?
VINTUITION workshops are HOSTED BY CLARE BURDER..
A Melbourne based wine industry consultant specialising in wine education and communication. She's also an award winnng author, a passionate cook, experienced cellar door manager, wine producer, small business owner and most importantly, an enthusiastic wine tourist. With dynamic experience across the wine industry Clare has used insight from multiple vantage points to create an innovative training program to benefit all cellar door staff. Read more here